How Can We Help?

We want to provide you the simpliest, easiest experience possible. But we know you might have a few questions. We have provided instructions on the major features of the site in this section.

Account Management

Viewing Your Account Information

You may view your account information by clicking Account on the Navigation Bar. Your account information displays user information such as the site you registered on, your user name, membership type, when your membership expires for paid member. You may change your registered email or password on this page.

Looking to edit your email & Password instead? View Edit Profile for relevant information.

Delete your account

For free member, you may delete your account in Profile Removal Section.

For paid member, you can only contact customer service to delete your account for safety consideration. Or, you may choose to suspend your Profile to hide it from public search in Suspend My Profile section. Kindly note at the end of the membership period, your membership will be automatically renewed, saving you time and money. To cancel the subscription, you may also send your cancellation request here least two business days before your Premium Membership expires.