How Can We Help?
We want to provide you the simpliest, easiest experience possible. But we know you might have a few questions. We have provided instructions on the major features of the site in this section.
Login / Logout
How Do I Login?
You can login here, or click Login on http://japandatingsite.com. Enter your Username and Password and click the Sign In button.
If you’ve forgotten your Password, get a new one by resetting it.
Why am I Unable to Login?
If you’re not able to login, there are a couple of reasons why this could be happening.
Forgot your Username? Click here and enter your registered email address. Your Username will be emailed to you within a few minutes.
Did you turn Caps Lock on by mistake? Passwords are case sensitive. Please turn off your Caps Lock key and try again.
If we haven’t been able to help you with the information above, please contact us. To help us resolve this issue, please make sure to include in your message your email address, Username, along with a description of what happens when you try to log in, including any error messages you see.
I Didn’t Receive My Password Reset Email.
Did you check your spam folder? If you find our emails in your spam folder, please select them as “Not Spam” to ensure that our emails reach you.
If you still didn’t receive your Password reset email, please contact Customer Care.